Tech support: What kind of computer do you have?
Female customer: A white one.
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Customer: Hi, this is Celine. I can’t get my diskette out.
Tech support: Have you tried pushing the button?
Customer: Yes, sure, it’s really stuck.
Tech support: That doesn’t so! sound good; I’ll make a note.
Customer: No, wait a minute. I hadn’t inserted it yet.
It’s still on my desk. Sorry.
—-
Tech support: Click on the ‘my computer’ icon on to the left of the screen
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